Privacy Policy

Last updated: 19-01-2026

At Coordinare, we are committed to protecting the privacy and personal data of our patients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

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 1.⁠ ⁠Information We Collect

We may collect the following types of information:

a. Personal Information
• Full name
• Email address
• Phone number
• Appointment details
• Any information you submit through contact or appointment forms

b. Health-Related Information

Where applicable, we may collect limited health information strictly for the purpose of providing dental care or responding to enquiries. This information is treated as confidential and sensitive.

c. Technical & Usage Data
• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

This data helps us improve website performance and user experience.

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 2.⁠ ⁠How We Use Your Information

We use your information to:
• Schedule and manage appointments
• Respond to enquiries and requests
• Provide dental services and patient support
• Improve our website and services
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

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 3.⁠ ⁠Legal Basis for Processing (Ghana)

We process personal data in accordance with the Ghana Data Protection Act, 2012 (Act 843) based on:
• Your consent
• The need to provide healthcare services
• Legal and regulatory requirements

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 4.⁠ ⁠Data Sharing & Disclosure

We may share your data only with:
• Authorized staff and dental professionals within Coordinare
• Trusted third-party service providers (e.g., hosting, email, booking systems) strictly for operational purposes
• Regulatory or legal authorities where required by law

All third parties are required to protect your data and use it only for the intended purpose.

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 5.⁠ ⁠Data Security

We implement appropriate technical and organizational measures to protect your personal information against:
• Unauthorized access
• Loss or misuse
• Disclosure or alteration

While no system is 100% secure, we take data protection seriously and continuously improve our safeguards.

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 6.⁠ ⁠Data Retention

We retain personal and health information only for as long as necessary to:
• Provide dental services
• Meet legal, regulatory, and professional obligations

When data is no longer required, it is securely deleted or anonymized.

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 7.⁠ ⁠Your Rights

Under Ghanaian data protection laws, you have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent (where applicable)
• Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us using the details below.

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 8.⁠ ⁠Cookies & Tracking Technologies

Our website may use cookies to:
• Enhance functionality
• Analyze traffic
• Improve user experience

You can manage or disable cookies through your browser settings.

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 9.⁠ ⁠Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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10.⁠ ⁠Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.

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11.⁠ ⁠Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12.⁠ ⁠Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Coordinare Dental Clinic
📧 Email: info@coordinaregh.com
📞 Phone: +233 25 647 4019/+233 302799731
📍 Address: 7 Kwei Okyerema St, Accra, Ghana